Privacy Policy

Last Updated: September 2026

At Rajeesilk Sarees, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.

1. Information We Collect

When you browse our website, create an account, or place an order, we may collect information such as:

• Name
• Mobile number
• Email address
• Billing and shipping address
• Pincode and city
• Order and purchase details
• Payment-related information
• Any information you provide when contacting us

We only collect information that is necessary to provide our products and services.

2. How We Use Your Information

Your information may be used to:

• Process and deliver your orders
• Confirm orders and payments
• Provide shipping and delivery updates
• Respond to customer enquiries
• Provide customer support
• Improve our website, products and services
• Send important order-related notifications
• Share new collection or promotional updates, where permitted

3. Payment Information

Payments made through our website may be processed through secure third-party payment gateways. Rajeesilk Sarees does not store your complete debit card, credit card, or banking credentials on its website.

Payment information is handled by the respective payment service provider according to their privacy and security policies.

4. Shipping Information

To deliver your order, necessary customer details such as your name, mobile number and delivery address may be shared with our shipping or courier partners.

Such information is shared only to fulfil your order and provide delivery services.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage and improve our services.

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

6. Third-Party Services

We may use trusted third-party services for payment processing, shipping, analytics, website functionality and communication.

These service providers may access only the information required to perform their services and are expected to handle the information securely.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain customer information only for as long as necessary to process orders, provide customer support, maintain business records, comply with legal requirements and resolve disputes.

9. Your Rights

You may contact us to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate information
• Request deletion of personal information, where legally applicable
• Opt out of promotional communications

10. Children’s Privacy

Our website is intended for general users and is not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent.

11. Changes to This Privacy Policy

Rajeesilk Sarees may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Last Updated date.

12. Contact Us

For privacy-related questions or requests, please contact us:

Rajeesilk Sarees
📍 3/5 Venkatraman Street, Teynampet, Chennai – 600018
📞 7904937173
💬 WhatsApp: 7904937173

Email: [Add official business email]

By using our website, you acknowledge that you have read and understood this Privacy Policy.