Shipping Policy

Last Updated: September 2026

At Rajeesilk Sarees, we carefully pack every order and work to deliver your sarees safely and on time. Please read the shipping information below before placing your order.

1. Shipping Locations

We currently offer shipping across India, subject to courier service availability at the delivery address provided by the customer.

2. Order Processing

Orders are processed after successful payment confirmation.

Orders are generally packed and dispatched within 2–5 business days, depending on product availability and order volume.

During festivals, sales, holidays or periods of high demand, processing may take additional time.

3. Shipping Charges

Shipping charges are additional and may vary depending on the delivery location, order size and courier service.

The applicable shipping charge will be displayed or communicated during the order process.

4. Delivery Time

After dispatch, delivery usually takes approximately 3–7 business days, depending on the destination and courier service.

Delivery timelines are estimates and may vary due to:

• Weather conditions
• Courier delays
• Public holidays
• Remote delivery locations
• Transportation disruptions
• Other circumstances beyond our control

5. Order Tracking

Once your order has been dispatched, tracking details may be shared with you through your registered mobile number, WhatsApp or email, where available.

Customers can use the tracking details provided to check the status of their shipment.

6. Incorrect Address or Contact Details

Customers are responsible for providing accurate:

• Name
• Mobile number
• Email address
• Complete delivery address
• City
• State
• Pincode

Rajeesilk Sarees will not be responsible for delays, failed deliveries or additional charges caused by incorrect or incomplete customer information.

7. Delivery Attempts

Our courier partner may make multiple delivery attempts depending on their delivery policies.

Customers should ensure that someone is available to receive the parcel and that the provided mobile number remains reachable.

8. Damaged Package

Customers are advised to check the package carefully when receiving the order.

If the outer package appears damaged, opened or tampered with, please take photographs or a video of the package before opening it and contact us as soon as possible.

9. Delayed or Lost Shipments

In rare situations, shipments may be delayed or misplaced during transit.

We will coordinate with the courier partner to help resolve such issues. Delivery timelines may be extended while the courier investigation is in progress.

10. Shipping Restrictions

Certain locations may have limited or unavailable courier services. In such cases, we will contact the customer and discuss the available delivery options.

11. Contact Us

For shipping-related questions, please contact us:

Rajeesilk Sarees
📍 3/5 Venkatraman Street, Teynampet, Chennai – 600018
📞 7904937173
💬 WhatsApp: 7904937173
📧 rajeesilksarees@gmail.com